4. Cancellations

4.1. Cancellation by the Client;
4.1.1. Only written notification of cancellation will be accepted.
4.1.2. Deposit, balance or full payments are refundable in accordance with the following refund policy:
4.1.3. If the Property is rented by a new client for the Client’s cancelled dates, at the same rental rate, the Client’s payments will be refunded in full.
4.1.4. If the Property is rented by a new client for the Client’s cancelled dates, at a discounted rate, the Client’s payments will be refunded minus the discounted amount.
4.1.5 If the cancellation is made prior to 8 weeks prior to the reserved dates the Owner will re-advertise the property at the full rental rate.
4.1.6 If the property remains not rented at 8 weeks prior to the reserved dates or the cancellation is made after that time, the owner will re-advertise the property at a 20% discount (meaning the deposit will not be refunded) or at a higher discount with the agreement of the Client.
4.1.7. If the cancelled dates are not rented, no refund of payments will be made.
4.2. Cancellation by the Owner;
4.2.1. The Owner reserves the right to modify or withdraw any booking due to circumstances arising which are beyond their control.
4.2.1.1. Should the Property become unavailable for the reserved dates, the Client will be notified as soon as possible and a full refund of all payments will be made.
4.2.2. The Client agrees to take out holiday insurance cover to ensure any losses incurred due to Client or Owner cancellation are fully covered.

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