4.1. |
Cancellation by the Client; |
4.1.1. |
Only written notification of cancellation will be accepted. |
4.1.2. |
Deposit, balance or full payments are refundable in accordance with the following refund policy: |
4.1.3. |
If the Property is rented by a new client for the Client’s cancelled dates, at the same rental rate, the Client’s payments will be refunded in full. |
4.1.4. |
If the Property is rented by a new client for the Client’s cancelled dates, at a discounted rate, the Client’s payments will be refunded minus the discounted amount. |
4.1.5 |
If the cancellation is made prior to 8 weeks prior to the reserved dates the Owner will re-advertise the property at the full rental rate. |
4.1.6 |
If the property remains not rented at 8 weeks prior to the reserved dates or the cancellation is made after that time, the owner will re-advertise the property at a 20% discount (meaning the deposit will not be refunded) or at a higher discount with the agreement of the Client. |
4.1.7. |
If the cancelled dates are not rented, no refund of payments will be made. |
4.2. |
Cancellation by the Owner; |
4.2.1. |
The Owner reserves the right to modify or withdraw any booking due to circumstances arising which are beyond their control. |
4.2.1.1. |
Should the Property become unavailable for the reserved dates, the Client will be notified as soon as possible and a full refund of all payments will be made. |
4.2.2. |
The Client agrees to take out holiday insurance cover to ensure any losses incurred due to Client or Owner cancellation are fully covered. |
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